Booking Import Service

Lyfshort makes it easy to manage one master itinerary across ranges of different suppliers.

Itinerary Items such as flights, accommodation, trains, transfers, activities, parking, cruises, buses, events, ferries can all be imported by forwarding supplier confirmation emails received to [email protected]

How does it work?

Forward supplier confirmation emails received to [email protected], they will then be visible within the Import Manager of the Lyfshort account with the matching registered email address they were forwarded from.

The Import Manager is accessible within Lyfshort by :

1. Pressing the Import Manager icon in the header
2. Pressing the Import Manager icon from within an item
3. Using the bottom right green + menu button on the main Trips and Events list screen

Once the email has been forwarded the content will be scanned and parsed to create single or multiple Import Document(s). Their content is then used to automatically :

1. Create new Trips or Events
2. Create new Items
3. Update existing Trips or Events
4. Update existing Items
5. Associate and Attach to existing Items

Import Documents can be created for most supplier emails however scanning relies on the information forwarded to the Import Service being :

– From a recognised supplier
– In a standard format
– In a recognised language

Once an email is successfully received it will be visible in the Import Manager. As the scanning process occurs it’s status will appear as “Pending”.
Import Documents typically take a few minutes to appear following the email, however if manual review is required, can take up to a few days.
If the scanning and parsing process is successful the new Import Document(s) will appear for use below the forwarded email.
If it is unsuccessful and the Import Document(s) cannot be created, the status flag will change from “Pending” to “Unsuccessful”.

Irrespective of whether parsing and creation the Import Document is successful, the forwarded email (.PDF) and associated files will still also be available to view and attach to itinerary items from the Import Manager in Lyfshort.

Do’s & Don’ts
  • Do not forward a supplier email from an email address other than the one on your registered Lyfshort profile, it will not work.
  • Email content should be the original booking confirmation email provided by the supplier.
  • Do not write out your travel itinerary manually and send it to the service it is unlikely to be successful. Forward the original confirmations from the suppliers.
  • Try and forward the email straight from the supplier without additional forwards from multiple email accounts, in some situations this can modify the formatting.
  • Photos or scans of bookings/itineraries will not be parsed.
  • Boarding passes or tickets with barcodes only, missing key information, will not be parsed.
  • Try and include only one booking/itinerary per email, in some situations multiple bookings will fail.
  • Encrypted or password protected PDF’s cannot be parsed
  • Supplier booking emails must have all required information in order to successfully parse. If an email is missing a key required information, the parse will fail.
  • We are only able to parse the data exactly how it is provided in the email. We do not generally use additional resources to look up additional information if it’s not available in the original email.
Process & Timing

After forwarding a booking confirmation email to [email protected] the following process will occur :

Stage Notification Estimated Timing
1. Email successfully received by Import Service Receipt confirmation email Few minutes
2. Original Email & PDF’s available in App Visible in Import Manager Few minutes
3. Content parsing to create Import Document “Scanning” status icon in Import Manager
4a. Success
Import Document available in Import Manager
In-App notification and icon badge From few minutes (most, automated) up to 48hrs (occasionally, manual review)
4b. Fail
No Import Document available
Red “Use email attachment(s)” text in Import Manager From few minutes (most, automated) up to 48hrs (occasionally, manual review)

Recognised Supplier List

Below is a general list of providers the Booking Import Service aims to recognise. Email quality, data format and language all impact successfull pasrsing of supplier information for use as itinerary items within Lyfshort.

AAA Travel
Accor Group
Ace Rent a Car
Advantage
Advantage Cars
ADXTravel
Aegean Airlines
Aer Lingus
Aero. Argentinas
Aeroflot
Aeromexico
Agoda
Air Algérie
Air Arabia
Air Asia
Air Astana
Air Canada
Air Caraibes
Air China
Air Europa
Air France
Air India
Air Malta
Air Maroc
Air New Zealand
Air Panama
Air Serbia
Air Tahiti Nui
Air Transat
Airbnb
Airfare.com
Airline Direct
AirPortal
Airtickets.com
AirTran
Al Tayyar
Alamo
Alaska Air
Alatur
Alitalia
All Nippon Airways
Allegiant Air
Amadeus
Amex Travel
Amoma.com
Amtrak
Andavo Travel
App in the Air
Asia Miles
Asiana Airlines
ATPI
Atrapalo
Auberge Resorts
Aurigny Air Service
Aurinko
Austrian Airlines
Auto Europe
AutoSlash
Avani
Avanti
Avianca
Avis
Axs
Bahamasair
Bangkok Airways
BCD Travel
Belavia
Belmond
Berg-Hansen
Best Western
BestDay
Blue Air
BoltBus
Booking.com
Booz&co
Bravofly
BringFido
British Airways
Brussels Airlines
BSI
Budget
BudgetAir
Bulgaria Air
Business Travel
BYOjet
Caesars
Camelback Odyssey
Campus Travel
CarDelMar
Carey
Caribbean Airlines
Carlson Wagonlit
Carmel
Carnival
CarRentals.com
CarTrawler
Cayman Airways
CDS Groupe
Cebu Pacific
Celebrity Cruises
Centrav
Cheap Caribbean
CheapFaresNow
CheapFlightNow
CheapHotels
CheapOair
CheapTickets
CheapTickets.nl
Check 24
Checkmytrip
China Airlines
China Eastern
Choice Hotels
Choice Privileges
Christopherson BT
Cleartrip
Cloudbeds
Club Quarters
Concur
Condor
Copa Airlines
Cornerstone
Corporate Traveller
Cosmopolitan Hotels
Costco Travel
Croatia Airlines
Crosscountry
Cruise Holidays
CT Connections
Cubana
Curb
cytric
Czech Airlines
D-edge
D-reizen
Danish Air Transpor
Decolar.com
Deem
Delaware North
Delta Air Lines
Delta Hotels
Delta Vacations
Derpart.com
Design Hotels
Despegar.com
Destination Hotels
Deutsche Bahn
DFDS
Diamond Resorts
Direct Ferries
Direct Travel
Disney Cruise Line
Disneyland Resort
Dollar Express
Drury Hotels
E-vol
E-Z Rent-A-Car
Easyjet
ebookers
Edelweiss
eDestinos
eDreams
Egencia
Egypt Air
EL AL Israel Air
Emirates
EmpireCLS
Enterprise
eSky
Ethiopian Airlines
Etihad Airways
Europcar
Eurostar
Eurowings
Eva Air
Eventbrite
Evolvi
Executive Travel
Expedia
ezBook
Fairmont Hotels
FareHarbor
Farelogix
FCM Travel
Ferryhopper
Fiji Airways
FinalPrice
Finnair
Flight Centre
Flightfox
FlightHub
FlightNetwork
Fluege.de
Flugladen
Fly Kingfisher
Flybe
Flybillet
Flybondi
FlyDubai
Flying Colours Trav
Flynas
Four Seasons
Fox Rent A Car
Frontier Airlines
Frosch Travel
Funjet Vacations
Gant Travel
Garuda
Getaroom
GetYourGuide
GHA
Go Mokulele Hawaii
GO Voyages
GoAir
Goibibo
Gol Airlines
Golfnow
Google Flights
Gotogate
Grab
Greater Anglia
Greyhound
GroundLink
Group Campaigns
Gulf Air
GWR
Hainan Airlines
Hard Rock Hotel
Hawaiian Airlines
Hertz
Hilton
Hilton Vacations
Hipcamp
Hipmunk
Hogg Robinson
Holland America
Hong Kong Airlines
Hopper
HostelBookers.com
Hostelworld
Hotel DE
Hotel Engine
HotelClub
Hotels.com
HotelTonight
Hotwire
HRS
Hyatt
Iberia
Icelandair
IFAO Group
IHG Hotels & Resorts
IndiGo
Interjet
InterMiles
Island Air
Italo
JAL Hotels
Japan Airlines
Jazeera Airways
Jet2
JetBlue Airways
Jetsetter.com
Jetstar
Joie de Vivre
JTB
Jurys Inn
JustFly.com
Kayak
KDS
Kestrelflyer
Kimpton
Kiwi.com
KLM
Korean Air
Kulula.com
Kupibilet
Kuwait Airways
La Quinta
Langham Hotels
Lastminute
LATAM
LateRooms.com
Lávoueu Viagens
Leading Hotels
Leonardo Hotels
Lion Air
LNER
Localiza
Loews Hotels
Logitravel.com
LOT Polish Airlines
LowCostAirlines
Lucky2go
Lufthansa
Luxair Airlines
Lyft
Maistra
MakeMyTrip
Malaysia Airlines
Malindo Air
Mandalay Bay
Mandarin Oriental
Mango
Mann Travels
Marina Bay Sands
Maritz
Marriott
Marriott Vacation Club
Maxim’s Travel
MaxMilhas
Megabus
Melia
MGM Resorts
Millennium hotels
Monarch
Montage
Montenegro Airlines
Motel 1
Motel 6
Mövenpick Hotels
MrJet
MyIDTravel
National
National Express
Nexion
NexTravel
Nexus Elite
NH Hotel
Noble House Hotels & Resorts
Nok Air
Nonni Hotels
Northern
Northwest Airlines
Norwegian Cruise
Norwegian Reward
NS International
Olacabs
Olotels.com
Olympic Air
Oman Air
Omega Filghtstore
Omio
Omni Hotels
OneTravel.com
OneTwoTrip
Onpeak
OpenTable.com
Opodo
Optiontown
Orbit World Travel
Orbitz
Orbitz for Business
Otel.com
Ovation Travel Group
Ozon Travel
P&O Ferries
Pana
Park ‘N Fly
ParkBoston
ParkMobile
Payless Car Rental
Pegasus
Philippine Airlines
PIA
Pins
Pobeda
PointsHound
Porter
Powertravel
Preferred Hotels
PreFlight Parking
Premier Inn
Priceline
Princess Cruise
Project Expedition
Qantas
Qatar Airways
QBT
Quandoo
Radisson Hotels
Rail Europe
RatesToGo
RCG.se
Red Lion
Red Roof Inn
Renfe
Rentalcars.com
Rentcars.com
Resy
Rex
Rezserver
RIU Hotels
RocketMiles
Room 77
Rovia
Royal Caribbean
Royal Jordanian
Rumbo
Ryanair
Rydges
S7
SAS
SATA Imagine
Saudi Arabian Air
Savenio
SBB CFF FFS
SBTUR
Scandic Hotels
Scoot
Seajets
Serko Enterprise
Seta
SevenRooms
Shangri-La
Silvercar
Singapore Airlines
Sixt
Skoop!
Sky Airline
Sky Express
Skyscanner
Small Luxury Hotels
SmartFares
SNCB
SNCF
Sonder
Sonesta
South African Air
Southall Travel
Southwest
SpiceJet
Spirit Airlines
SriLankan Airlines
Sriwijaya Air
STA Travel
Stage and Screen
Starwood Hotels
Stash Hotel
Stena Line
Submarino Viagens
Sun Country Airline
Sundiogroup
Sunwing Airlines
Supersaver
SuperShuttle
Swiss Int Air Lines
Swissotel
TabletHotels
Taj
TAM Airlines
TAP Portugal
Tarom
Telecharge.com
Teplis
Thai Airways
Thai Smile
Thalys
The D Las Vegas
The Gonzo Inn
The Parking Spot
TheFork
Thetrainline.com
Thomas Cook
Thon Hotels
Thrifty
Ticket.se
Ticketmaster
Ticketone.it
Tiger Airways
Tiket
Titan Limousine
Tock
Topbonus
Transaero
Transavia
Travel Beyond
Travel Leaders
Travel Management
Travel Masters
Travel One Inc
Travel Port
Travel Republic
Travel Tree
Travel2be
TravelEdge
Travelerhelpdesk
Travelgenio
TravelingToGive
Travellink
Travelmob
Travelocity
Travelocity Busines
Traveloka
Travelplace
TravelTransport
Travelup
Trenitalia
Trip
Trip Case
Trip.com
TripActions
TripAdvisor
Tripair
TripBAM
Tripit
Tripsta
Tripsy
Trump Card
TSD Mobility Solutions
TudoAzul
TUIfly.com
Turkish Airlines
Turo
Tzell
Uber.com
Ukraine Int Air
UNIGLOBE Travel
United
UOB Travel
UTair
Vayama
VCK Travel
Venere.com
Venetian
VIA Rail Canada
Viator
Vietnam Airlines
Viking Cruises
Virgin America
Virgin Atlantic
Virgin Australia
Virgin Hotels
Virtually There
Vistara
VivaAerobus
VivaColombia
Volagratis
Volotea
Vrbo
Vueling
Wanderlog
Webhotelier
Webjet
Wegolo
WestJet
Wideroe
Winair
Wizz Air
World Travel
World Travel Inc
WorldHotels
WOW air
Wyndham Rewards
Wynn Las Vegas
Xanterra
Yatra.com
Yosemite
Yotel
Zuji

Support & Feedback

We are always looking for ways to improve Lyfshort for for our community of users.  If you are having any issues with the Import Service or would like to provide feedback on how we could make it better, tell us about it here.